Tag Archives: customer service

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How to Choose a Freight Broker, Part IV: Communication

Shippers need to consider a number of factors when choosing a freight broker. As mentioned in our previous post, there are several factors that can affect the price and delivery of 3PL services. When these one or more of these variable factors occur,...

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How to Choose a Freight Broker, Part II: Customer Service

Shippers need to look for a number of criteria when choosing a freight broker to transport goods. Customer service can be a major differentiator between freight brokers. But of course, no one would ever admit that they provide lousy service. The best...

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